Privacy Policy —
How RU777 Handles Your Data

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use the RU777 platform, including visitors who browse the site without registering, individuals who create an account, and registered players who use sports betting, casino, live casino, game lobby or any other product on the platform. By using RU777 in any capacity, you acknowledge that you have read and understood this policy.

This policy covers all personal data processed by RU777 in connection with the platform. It does not apply to third-party websites or services that may be linked to or integrated with the platform — those services have their own separate privacy policies.

2. What Information We Collect

RU777 collects personal information in the following categories:

Category	Examples	When Collected
Identity Data	Full name, date of birth, national ID or CNIC details	Registration and identity verification
Contact Data	Email address, mobile number	Registration, account communications
Financial Data	PKR account references for JazzCash, Easypaisa, Raast, bank account details	Deposit and withdrawal processing
Transaction Data	Deposit amounts, withdrawal history, bet history, casino game history	Ongoing platform use
Technical Data	IP address, device type, browser, operating system, session data	Automatically on each visit
Usage Data	Pages visited, sports markets viewed, games played, time spent	Automatically during platform use
Responsible Gaming Data	Deposit limits set, self-exclusion status, loss limit configurations	When responsible gaming tools are activated

We do not collect sensitive personal data such as religious beliefs, political opinions, biometric data or health information. If you contact support, the contents of those communications may be stored as part of your account record.

3. How We Use Your Information

Your information is used for the following purposes:

• Account management — creating and maintaining your RU777 account, verifying your identity, and managing your login access
• Service delivery — processing bets on cricket, PSL, T20, football and esports markets, running casino and live casino sessions, and managing your game lobby activity
• Payment processing — handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets
• Fraud prevention and security — detecting and preventing unauthorised account access, suspicious betting patterns or financial irregularities
• Responsible gaming — applying deposit limits, loss limits, session reminders and self-exclusion settings as configured by you
• Platform improvement — understanding how users navigate the platform so we can improve usability, fix issues and develop new features
• Communications — sending account notifications, deposit confirmations, withdrawal updates and relevant promotional offers where you have not opted out
• Legal and compliance obligations — retaining records as required and responding to legitimate requests from relevant authorities

4. Payment Data and PKR Transactions

All financial transactions on RU777 are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the payment details you provide — such as your JazzCash mobile number, Easypaisa wallet reference, Raast ID or bank account number — are used solely to process that transaction.

RU777 works with payment processing partners to handle transactions securely. These partners operate under strict data protection standards. Full payment credentials are not stored on RU777's own servers beyond what is necessary for transaction matching and reconciliation. When you use a saved payment method for future deposits, only a masked reference is stored — not the full account or card number.

All deposits must originate from payment accounts registered in your own name. If a mismatch is identified between the account holder name and your registered RU777 identity, the transaction may be reversed and the matter flagged for review. This is a standard fraud prevention measure, not a restriction on payment methods.

5. Cookies and Technical Data

RU777 uses cookies and similar tracking technologies to make the platform function correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the site. They do not contain personal information on their own, but can be linked to your account if you are logged in.

The main types of cookies used by RU777 are:

• Essential cookies — required for the platform to work, including session management, login state and bet slip functionality. These cannot be disabled.
• Analytics cookies — used to understand traffic patterns, popular markets and usage flows. Data collected is aggregated and not linked to individual user identities for reporting purposes.
• Preference cookies — remember your settings such as language preferences and display options.
• Security cookies — help detect and prevent suspicious login attempts and fraud signals.

Most browsers allow you to control or delete cookies through their settings. Disabling essential cookies may affect your ability to use certain parts of the platform, including logging in or placing bets. Disabling analytics or preference cookies will not prevent you from using the platform but may result in a less personalised experience.

Technical data such as your IP address, device type and browser version is collected automatically on each visit. This data is used for security monitoring, fraud prevention and general platform analytics. It is not sold or shared with third parties for marketing purposes.

6. Sharing Your Information

RU777 does not sell, rent or trade your personal data. Your information is shared only in the following limited circumstances:

• Payment processors — to complete PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods
• Identity verification providers — to verify your age and identity during registration or when requested as part of account review
• Game and software providers — casino game and live casino providers receive the minimum data needed to run your gaming sessions, such as a session token and stake amount
• IT and security service providers — companies that support the operation, security and maintenance of the platform under strict confidentiality agreements
• Legal and regulatory authorities — where required by a valid legal obligation, court order or to prevent serious harm

Any third party that receives your data is contractually required to handle it in a manner consistent with this privacy policy and to use it only for the specific purpose for which it was shared. RU777 does not permit third parties to use your data for their own unrelated marketing or commercial activities.

7. Data Retention

RU777 retains your personal data for as long as your account is active and for a reasonable period after closure to fulfil legal, accounting and audit obligations. In practice this means:

• Account data and transaction history are retained for a minimum of five years after account closure to support financial record-keeping requirements
• Responsible gaming records, including self-exclusion history, are retained for a minimum of five years to prevent re-registration during an active exclusion period
• Technical and usage data is typically retained for up to 24 months in identifiable form, after which it may be anonymised and retained for analytical purposes
• Support communications are retained for up to three years from the date of the interaction

Once the applicable retention period has passed, data is securely deleted or permanently anonymised. If you request early deletion of your account data, we will action this where no legal obligation prevents us from doing so.

8. Your Rights Over Your Data

As a registered user of RU777, you have the following rights in relation to your personal data. These can be exercised by contacting support through your account:

9. Account Closure and Data Deletion

If you close your RU777 account, your access to the platform will be deactivated. However, your personal data is not automatically deleted at the point of closure. As explained in the retention section above, certain data must be kept for a period after closure for legal and compliance purposes.

If you wish to request full deletion of your data following account closure, you can do so by contacting support with a written request. RU777 will process the request and delete all data that is not subject to a mandatory retention obligation. You will receive confirmation once deletion has been completed.

If your account was self-excluded, the self-exclusion record and associated responsible gaming data will be retained for the full duration of the exclusion period even after an account closure request, to prevent re-registration during that period.

10. Children and Under-18 Users

RU777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during registration, and accounts found to belong to under-18 users are closed immediately with all associated data handled according to the account closure process.

If you believe a person under 18 has registered on RU777, please contact support immediately. RU777 takes underage access seriously and will investigate and act on any such report as a priority.

11. Security Measures

RU777 applies a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive stored data including payment references and identity documents
• Access controls that restrict employee access to personal data on a need-to-know basis
• Regular security assessments and monitoring of platform infrastructure
• Two-factor authentication options available to account holders for login security
• Automated fraud detection monitoring account transactions and login patterns

Despite these measures, no system is completely immune to risk. In the unlikely event of a data breach that poses a risk to your rights, RU777 will notify affected users and take immediate steps to contain and remediate the breach.

12. Changes to This Policy

RU777 may update this Privacy Policy from time to time to reflect changes in the platform, business practices or applicable obligations. The date of the most recent update is shown at the top of this page. Where changes are material, registered users will be notified through account communications or a notice on the platform. Your continued use of RU777 after a policy update constitutes acceptance of the revised version. If you disagree with any changes, you may close your account before the revised policy takes effect.

13. How to Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, you can reach the RU777 support team through the contact options available in your account area. Privacy-related requests are handled with priority and you will receive an acknowledgment within two business days of submission.

For responsible gaming enquiries that also involve personal data — such as reviewing your self-exclusion record or modifying limits — support can process both aspects of your request simultaneously.